About us

Join us in sharing the story of our rich heritage, surrounded by 1890s architecture adorned with two unique and stunning gothic-style facades. InterContinental Melbourne the Rialto is nestled on legendary Collins Street in the heart of Melbourne's Central Business District. We are part of the world's first truly global luxury hotel brand, InterContinental Hotels and Resorts and our hotels feature in the most discerning locations in every corner of the planet. Our colleagues thrive on proudly sharing their local knowledge on Melbourne’s best kept secrets and experiences, through local landmarks or experiences delivered to your room. We provide a global experience through a local lens every day, so if you are motivated to providing memorable guest moments and enjoy sharing your Melbourne-insider wisdom, take the time to apply now.

Your day to day

As Food and Beverage Supervisor, you will lead our Food and Beverage Service team from the front, setting the example for a superior guest experience. This role will be required to typically work autonomously and primarily on the afternoon/evening shift. This role allows for a flexible work/life experience so if you have great leadership skills and attention to detail, but currently are not wishing to pursue full time availability then please make contact with us. In addition to delivering food and beverage an exceptional food and beverage experience in our restaurant & Bar Outlets, other duties will include mise en place of food/drinks preparation, set up and supervision of staff for conferences & events , set up of food and beverage equipment, service of food and drinks in the hotel and assisting with the preparation of service. Additionally our next F&B Supervisor will greet all guests with enthusiasm, maintain food and drink menu knowledge and ensure service is on-track and consistently meets or exceeds our brand standards. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.

What we offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. (A discount on your grocery shop each week and many big name retailers? This is too good to be true!?) We are proud to be IHG and we know you will be too.

What we need from you

The ideal candidate will also have exceptional teamwork, superior communication skills, high standard of personal presentation, ongoing commitment to quality to be able to provide a truly unique experience to our guests and have a warm and welcoming smile. You must have the flexibility to work various shifts on a rotating roster including evenings, weekends and public holidays. You must also meet the legal requirements to work in this country and hold a current Responsible Service of Alcohol Certificate.